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FAQs | The Olive Oil Experience by Melissakis Family
Melissakis Melissakis
get in touch +30 28250 31229
Olive oil Tour

Frequently Asked
Questions

A few commonly asked questions and their answers

What is the difference between the free tour and visiting the Olive Mill?

You can always visit the Olive Mill for shopping and some photos ?. A quick explanation of how things work is possible, but not always available.

For an olive oil tour, following the schedule will ensure that you will hop in a free tour given by an accredited olive oil professional and maximize your olive oil experience. Remember to book by sending an e-mail or calling us directly as early as possible.

When is the tour available? Is it available on national holidays? What about the Olive mill?

For questions regarding schedule and working hours, visit the Schedule page. In general, the Olive Mill is open from 8.00 to 18.00 for shopping, and there are specific time slots for the free tour. Be sure to check our schedule if we are closed in an incoming national holiday.

 

What are the prices of the tours?

Both visiting the Olive Mill and joining the tour are free.

Is olive oil tasting included?

You can always try fresh, extra virgin olive oil for free, regardless you are in a tour or not.

How many more people will be with us in the free tour?

Since this is a free tour with no booking required, it is impossible to know the number of people in each group. However, the tour is free because the goal for us is to introduce people in olive oil and not to turn ourselves into a tourist trap. The 30 minute duration is an estimate for 6 people.

Where does the tour take place?

The tour takes place exclusively in our facility. You can see the location in Google Maps at the coordinates seen in the homepage of this website.

We would like to come in our own vehicle, how do we get there?

Tsivaras is a small village in the prefecture of Chania, between Kalyves and Vamos. Even though it is quite easy to find us, it is highly recommend following GPS instructions. You could also follow the directions for “Melissakis Olive Mill” in Google Maps.

We are not staying near the Olive Mill. Can you pick us up?

We don’t directly arrange a pick-up service. In the Associates page you can choose from a list of professionals who do transfers with friendly prices and high quality of services.

Is there a lot of walking or standing during the tour?

Not really. Walking is very limited and if someone feels tired and would like a take a seat, it is available. Please remember that the free tour is only 30 minutes long, so it is not expected to be tiring.

We are travelling with children. Are the provided services available for them as well?

By all means and no questions asked: Yes!

Is the tour available for people using a whe

Yes it is. The surface of the location is ground and even with no stairs at any point. There is also a WC for people using wheelchair

If the weather is bad (rainy, windy etc.), what happens?

All is OK even in the worst weather conditions. Depending on the weather we might skip the first part of the tour, in which we talk about historical facts inside the Olive Mill before the questions and answers part.

We are vegetarian/vegan/etc. Is there a special olive oil for us?

Extra virgin olive oil is practically the juice of the olive. There isn’t a special EVOO for vegans or other dietary categories because…. it is already a vegan and 100% natural product!

What else is there to do? Do you offer other tours, like a wine tour?

We don’t offer any other tours at the moment, but the Olive Oil tour is connected with as a part of larger guided tours. Check the Associates page for a list of available tours.

Are there any requirements?

Only two:

  1. Come in with appetite for knowledge and learning.
  2. Keep in mind that all you need is EVOO!